* I can not access to website, why?

- There are some reasons that you can not log-in website. Either you account is expired, entering user + password incorrectly ( case sensitive) or your account has canceled by XuanTinh.com because you had shared your account with others. Please contact xuantinh1010@gmail.com for more details.

* How do I pay for VIP member?

- There are few methods payment available on our site such as ACH ( pay by personal check account ), credit card such as Discover, JBC, ACH, Visa, Mastercard. you will instantly get username/password right after you sign-up and approve by our third party payment service.

* Why I paid for the VIP member but I did NOT get account?

- Normally, we send account to member via email they have provided along with paypal account within 24hrs, but sometimes it could take little longer than that because lot of fraud paypal account being used to purchase our service. We need to have some time to verify the account before issue that account out to members. 

* Why I can NOT watch movie after downloaded?

- First, your computer system does not have decode software to watch movies. You need to have some code installs to play the movies such as Divx, RealPlayer, windows media ... you can find those software on the main page of the site or can download from here:

1- www.DivX.com

2- www.realplayerweb.com

3- www.microsoft.com